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Microsoft Operating System Updates

Microsoft announced a change in their release cadence and support model for the Windows operating system. As part of adapting to these changes, ITLA identified and followed up with each customer (around 192) that would affected by this change. ITLA will continue to make new operating system releases available via Software Center. This enables our customers to install the updates at their convenience. We will continue to notify the CLA community of any other changes as Microsoft announces them. Below is the communication that was sent out.

Please note that ITLA targeted this email to customers that were impacted by Microsoft announcement.

Hello! 

Microsoft has announced its end of support for Microsoft Windows 10 Version 1511 which according to our records is running on your computer.  To protect your computer and data from spyware, viruses, malware, ensure compatibility with new Microsoft software and other applications, and to maintain support for the system, your computer needs updated to the most current version of Windows 10.  This update can be applied in multiple ways depending on what is most convenient for you.  

  • The latest version of Windows 10 is available via the Software Center application on your desktop.  The Software Center permits you to upgrade your Windows operating system at your convenience prior to September 19, 2017.  For more information about the system changes and how to utilize Software Center, check out our FAQ's at http://it.la.psu.edu/self-help-faqs on our IT website.  Here are some steps to get you started - 
    • Through the start menu, open the Software Center application (Start - All Apps - Microsoft System Center - Software Center) 
    • On the left side of the Software Center window, click on the Operating Systems button. 
    • Click on the install button (you will not be able to work on your computer until the update is complete - up to 120 minutes). 
  • You are welcome to contact the IT Help Desk (814-865-3412) and we will gladly assist you through the process of updating your Windows operating system on your computer.  
  • On September 19, 2017, ITLA will push the latest Windows operating system upgrade to your computer during the regularly scheduled OS updates and security patches.   

You will notice minor changes with the overall look of Windows 10.  For more information about these changes, check out our FAQ's at http://it.la.psu.edu/self-help-faqs on our IT website. 

If you have any questions or concerns with this Windows 10 upgrade or any other technology issues, please contact the Liberal Arts IT Help Desk.

Liberal Arts IT Help Desk contact information: