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PSU Zoom Default Setting Changes May 2020

What you need to know to get your Zoom account set up for the meetings, classes, and events you work with day to day.

Zoom Security Settings


To address recent incidents in Zoom meetings, University-wide Zoom default setting changes were implemented in the early morning maintenance window on May 11th of 2020. Please review the article "Attention all Zoom users: New security settings to take effect on May 11th from Penn State Today for further information on why your Zoom settings have changed.

This webpage is intended to summarize all available information on the May 11th setting changes and to provide further insight into recommended Zoom account settings for specific event scenarios unique to college departments, administrative units, and roles.

It's important to note the Zoom account settings that were changed are global account settings. Your individual meeting settings will not be affected by these changes. However, depending on the type of events you host from your Zoom account the default global setting changes will affect how your meetings behave and function. 

We highly recommended that you review your Zoom account settings and if possible test your meeting and webinar configurations to ensure your meetings and webinars behave the way you expect.

If you are unsure of how a setting should be set after understanding how it works, it's best to check with your event manager/owner or your local unit manager or director, whichever's more appropriate in your unit. They may have specific expectations for the event that will determine how a setting should be configured. You can change these new default settings to facilitate the flow that meets the needs of your events or classes. 

OIS recommends "You remain vigilant when choosing to adjust the default settings in Zoom. If changes are made, be well versed in the best practices for handling Zoom-bombings." To become more familiar with how to mitigate Zoom bombing if you have changed your account settings, review the knowledge base article from the Penn State  IT Service Desk on how to Prevent and Manage Meeting Disruptions (aka Zoom-Bombing).

ITLA-data.jpg Make sure all your devices are running the newest Zoom 5.0 client!

A step by step screencast called Zoom Default Settings Changes is available from OIS explaining the setting changes and how to change them yourself. We recommend you review the screencast before going any farther, it's well worth your time.

If you have any questions or need help after reviewing this page, email zoomquestions@psu.edu or contact the IT Service Desk by calling 814-865-HELP.

Review the information and follow any relevant instructions at the links below and supplement that information with the account settings that more closely match your event scenarios.

Information on the Zoom Default Setting Changes


Why are Zoom default settings changing?

How do I upgrade to the latest version of Zoom?

Zoom security settings recommendations
This link has a list of all the default settings that changed on May 11th

Additional resources

Zoom Security FAQS 

Instructions on How to Change Your Zoom Account Setting


How to change global meeting settings before scheduling

How to change meeting settings while scheduling

How to change individual meeting settings live while hosting

How to prevent and manage meeting disruptions (aka Zoom-Bombing)
Penn State IT Service Desk Knowledge Base Article KB0013586 

How to change Meeting configuration and live settings for Hosts
Penn State IT Service Desk Knowledge Base Article KB0013709 

How to change Webinar configuration and live settings for Hosts
Penn State IT Service Desk  Knowledge Base Article KB0013710

How to make Zoom default settings changes
This video from OIS shows you step by step directions on how to change your global, scheduling, and live meeting settings.

Recommended Baseline Global Zoom Settings

It's important to note the recommended baseline global setting changes below for your Zoom account are the same whether you're using a Meeting or a Webinar. It's the individual Meeting and Webinar settings that vary for each different event scenario.

Recommended Global Settings for Zoom Meetings and Webinars

Typical Settings for Specific Event Scenarios

 

Meeting

Meetings are designed to be a collaborative event with participants being able to screen share, turn on their video and audio, chat, participate in breakout rooms and answering polling questions and see who else is in attendance. 

Only PSU Participants (Internal-Facing) Coming Soon!

Including non-PSU Participants (Public-Facing) Coming Soon!

Webinar

Webinars are designed so the host and any designated panelists can share their video, audio, and screen. Webinars allow view-only attendees who have the ability to interact via Q&A, chat, and answering polling questions. The host can also unmute the attendees.

Webinar - Only PSU Participants (Internal-Facing) Coming Soon!

Webinar - Including non-PSU Participants (Public-Facing) Coming Soon!
 

Using Global Settings


For a more detailed explanation of how global settings work in Zoom review the Using Global Settings page. Global settings in some cases are similar between webinars and meeting but in some cases, the behavior can vary between meeting types.

Using Global Settings