Welcome to Information Technology Liberal Arts

Information Technology Liberal Arts (ITLA) services the College of the Liberal Arts community at Penn State University. The ITLA team is dedicated, hard-working, and creative-driven with one goal in mind―to solve problems and provide strategic solutions for our administration, faculty, staff, and students.

ITLA Initiatives/Projects Plan of Record

For more focused support, submit a ticket under one of our service categories:

Accounts & Authorization

New Liberal Arts account, access to Liberal Arts files, login and password issues, Duo/2FA

Audio Visual Support

Classroom consultation, AV hardware procurement, AV training

Custom Application Development

Application development, enhancement, maintenance, and updates

Desktop Computing

Desktop/laptop issues, loaner laptops, antivirus, Spirion (IdentityFinder)

Digital Signage

Digital Signage development and installation, content updates

File Storage Administration

Home (H:) Dept (S:) Research (R:) drives, Box.net, ICS storage, encryption, data compliance and retention

Network Access

Wifi, network, activate a network jack

Printer

Printer issues

Print Media Design

Brochures, postcards, flyers, posters

Research Technology Management

Technology-assisted research, bring research to PSU

Server Administration

Research servers and support

Software

Software questions, software installs

Survey and Reporting

Qualtrics, LionPath reports

Technology Procurement

Computer purchases, printer purchases, software purchases

Training

Technology and software training

Video Conferencing

Video conferencing support, Skype, Zoom, PolyCom

Websites

Website development, website content updates

Workflow and Processes

Streamline/improve workflows and processes