Welcome to Information Technology Liberal Arts

Information Technology Liberal Arts (ITLA) services the College of the Liberal Arts community at Penn State University. The ITLA team is dedicated, hard-working, and creative-driven with one goal in mind―to solve problems and provide strategic solutions for our administration, faculty, staff, and students.

ITLA Initiatives/Projects Plan of Record

For more focused support, submit a ticket under one of our service categories:

Accounts & Authorization

New Liberal Arts account, access to Liberal Arts files, login and password issues, Duo/2FA

Audio/Video and Conferencing Support

Video Conferencing, Zoom, PolyCom, AV Training and Consultation

Custom Application Development

Application development, enhancement, maintenance, and updates

Desktop and Printer Support

Desktop/laptop and printer issues, IT security, loaner laptops

File Storage Administration

Home (H:) Dept (S:) Research (R:) drives, Box.net, ICS storage, encryption, data compliance and retention

Network Connectivity / Wall Jack

Activate a network jack, wifi, network

On-boarding/Off-boarding

Liberal Arts On-boarding and Off-boarding

Software

Software questions, software installs

Technology Procurement

Computer purchases, printer purchases, software purchases

Websites

Website development, website content updates