Computer Replacement

The College of the Liberal Arts Information Technology wants to ensure that every technology user has the equipment to be productive. If your machine is running slow, please submit a support ticket to have a technician take a look and diagnosis the issue.

For machines older than four years, the Asset Management team will proactively reach out to you during a replacement cycle and assess your technology needs, order and configure the device, and set it up in your office.

With the shift to OneDrive and Cloud-based storage solutions, the team no longer migrates data between the old machine and the new machine. It is important to store the files and data that you need in one of the cloud-based storage solutions like Office365’s OneDrive.

How do I back up my data?

Email

The great thing about your Penn State Office 365 email is that your emails are automatically backed up and saved in the cloud. There is no need to back up email data. If you are using the Microsoft Outlook client on your computer, you can still perform a local backup of your email data.

Browser Bookmarks

Many popular web browsers store your bookmarks and favorites in the cloud as long as you are logged into the browser with a valid account. Follow the links below to learn how:

Files

Cloud storage options include OneDrive, GSuite, and ICDS. It is important to note that level 3 and 4 has restrictions on where it can be stored. ITLA recommends that you store general personal and collaboration files in OneDrive. Learn more about OneDrive here:

Software

Common software like Microsoft Office and the Adobe Creative cloud are easy to install on the new machine from the Intelligent Hub or can be accessed with the Horizon Virtual Desktop. To ensure your software needs will be met, you can view all available software.

For specialty software, during your consultation with the Asset Management team please let the team know about any software you’ve previously had to submit a purchase order to procure.